Get in Touch With Us

This page is for readers who want to reach the editorial team behind Best Sports Betting Sites — to flag an error in a sportsbook review, ask how we rank the betting sites we cover, query a bonus term we have described, or raise a partnership enquiry. Email is the only channel we run, and a person reads every message.

Email the editorial desk

Write to [email protected]. We aim to reply within two business days. Messages that arrive over a weekend or a Canadian statutory holiday are picked up the next working day.

Put the sportsbook name in the subject line where one is involved. If your message concerns a specific offer — say, a welcome bonus you believe we have described inaccurately — include the date you saw the terms and a screenshot if you have one. That single detail usually saves a full round of back-and-forth.

What we can help with, and what we cannot

We are an independent comparison site. We are not an operator, we hold no customer accounts and we cannot see your balance, your bet history or your verification status.

If a sportsbook's own support has not resolved your issue, tell us anyway. We cannot arbitrate, but a pattern of unresolved payout complaints about one brand is exactly the kind of signal that changes how we write about it.

How commercial relationships work here

Some links on this site are commercial. If you open an account through one, the publisher may earn a commission at no extra cost to you. That arrangement does not buy a position in our rankings, and it does not stop us publishing a limitation. Every operator below carries at least one, including the top-ranked one.

If you are contacting us on behalf of an operator or affiliate programme, say so in the first line. We will tell you plainly what is and is not for sale — editorial placement is not.

The sportsbooks readers write to us about most

Three names generate most of our inbox. Here is what we have researched about each, so you can check whether your question is already answered before you send it.

Instant Casino — our top-rated pick, editorial rating 10.0

It sits first because its combo-bet pricing proposition is unusually direct: up to 40% extra on combo bets, which lands on parlays and same-game parlays — the format Canadian bettors use most on NHL and NFL slates. The uplift is a percentage on winnings, not a fixed bonus, so the value scales with how many legs you add and how you price them. Most reader questions we receive are about which leg counts and minimum odds qualify, and those sit in the operator's own promotion terms, which are the version that governs your account.

Limitation: a combo-focused offer does nothing for single-bet players. If you bet straight moneylines or totals, you will get more from a plain deposit match elsewhere, and you should read the qualifying-odds floor before you commit a stake.

Ivibet — editorial rating 9.8

Ivibet earns its place on sportsbook breadth rather than on headline size. The sport bonus is up to €150, and that is the point readers most often raise with us: the promotion is denominated in euros, not Canadian dollars. Check the conversion applied at deposit and whether your account can be opened and held in CAD, because a currency mismatch quietly adds a cost to every deposit and withdrawal.

Limitation: the euro-denominated offer makes the real C$ value of the bonus a moving target, and wagering requirements attach before the balance can be withdrawn.

Betninja — editorial rating 9.6

Betninja runs the largest headline welcome offer in our top three: up to $2,500 plus 100 free spins. The scale is real, but so is the deposit needed to reach the maximum — a percentage match only pays out fully if you fund the account to the cap, and the free spins belong to the casino side, not the sportsbook, so they carry their own separate wagering terms.

Limitation: a large ceiling suits high-stakes bettors and almost nobody else. At a typical C$100 deposit you touch a small fraction of the advertised figure, and the combined sport-plus-spins structure means two sets of rollover conditions to track.

Others in the ranking

All offers are subject to the operator's terms, minimum deposits, qualifying odds, time limits and wagering requirements. Ratings on this site are our editorial assessment, not customer-review scores.

Money questions we answer by email

Banking generates more reader mail than anything else, so here is the general shape of it. These sportsbooks take deposits by bank card, bank wire and money transfer, and several support voucher or player-to-player transfers and cryptocurrency. Interac is the method Canadian readers ask about most; availability varies by operator and changes, so confirm it in the cashier before you deposit rather than after.

• Cost to take part — there is no charge to read this site. At an operator, your cost is your deposit and your stake. A bonus is never free money: you must deposit or risk your own funds to qualify, and rollover must be cleared before withdrawal.
• Currency — where CAD is offered, use it. Holding a euro or USDT balance adds conversion spread on the way in and the way out.
• Payout speed — crypto withdrawals generally clear fastest, card and wire slowest. We report what operators advertise; we do not present advertised speeds as tested results.
• Fees and limits — withdrawal fees, minimums and per-period payout caps differ by method and by operator. Check them before your first withdrawal request, not during one.
• KYC — expect identity and address verification before a first payout. Uploading documents early is the single most effective way to avoid a delay.

If your query is about a specific fee or timing we have published, quote the line and we will re-verify it.

What these sites actually offer

Knowing the shape of the product helps you frame a useful question. Across the sportsbooks we cover you will find:

• Core markets — moneyline, point spread and totals across NHL, NFL, NBA, MLB and soccer, plus golf and MMA.
• Multi-leg betting — parlays, same-game parlays and futures, where the combo-bet promotions above apply.
• Props and in-play — player and game props, with live odds updating through the match.
• Racebooks — horse racing, priced and settled separately from the main sportsbook.

The casino side, and why it matters to your question

Nearly every operator here runs a casino alongside the sportsbook — slots, table games and live-dealer rooms — and several of the headline offers mix the two. Free spins and casino cashback sit under casino terms, with their own rollover, game weighting and maximum-win rules. They are not sportsbook credit. If your enquiry is about a spins or cashback element, tell us which product you were playing; the answer differs. Readers who follow the offshore side of this market may also find our coverage of independent casinos outside GamStop useful for context on how international licensing works.

Eligibility, legality and responsible play

The sportsbooks featured here accept players from across Canada and operate under international licences. They are not licensed by a Canadian provincial regulator, and an international licence is not Canadian government approval. Single-event wagering is legal in Canada, and each province and territory runs its own regulated market with its own rules, so what is available to you depends on where you live — check your provincial position before you sign up.

Minimum age is 19 in most of Canada and 18 in Alberta, Manitoba and Quebec. You are responsible for your own tax and legal position. Nothing on this page is legal advice.

If gambling has stopped being entertainment, contact us and we will point you to Canadian support services, or go straight to your provincial helpline. Deposit limits, time-outs and self-exclusion are set inside your account with the operator — we cannot apply them for you.

How we assess the sportsbooks we cover

We research and verify; we do not claim to have deposited, bet or withdrawn. Our ratings weigh published odds and pricing, market depth across the sports Canadians actually bet, bonus terms read in full rather than off the banner, banking options including CAD support and crypto, stated payout speeds and limits, KYC friction, security, support responsiveness, mobile browser and app experience, and public track record of paying. Commission never buys a rank. Facts on this page were last checked on Sep 29, 2026 by Sienna Wallace, and we re-verify offers on a rolling basis — if you spot something stale, that email address above is the fastest way to fix it.

Before you send

1. Name the sportsbook and the page you were reading.
2. Say what you expected and what you found instead.
3. Add dates, amounts in C$ and screenshots where they exist.
4. Tell us if you want a reply or are simply flagging something.

That is all we need. Send it to the editorial address above and we will come back to you.